Empathy

I talk a lot about empathy in my work. It’s really easy to get into a myopic rut when you’re under pressure – repeating what you believe works or will get your manager’s approval, creating content to please your peers not your visitors, working within academic norms. But it’s really important to try to seeContinue reading “Empathy”

Cultural planning during a global pandemic

It was relatively easy to work out how to plan cultural content during lockdown (if you had the energy or manpower) – make it digital, make it empathetic and use it to help people make connections. We probably all feel at the moment that it was dead simple pre-lockdown too, when we had the budgetContinue reading “Cultural planning during a global pandemic”

Hastings Digital Quilt

It’s all too easy to default to offering a passive experience on social media, sharing the ‘object of the day’ or, during lockdown, photos of ‘what we’re missing’. Hastings Museum and Art Gallery didn’t fall into that trap. As the 2020 lockdown began it quickly became a digital museum, with creatively put together content thatContinue reading “Hastings Digital Quilt”

National Museum of the Royal Navy

The National Museum of the Royal Navy in Portsmouth were creating an exciting, volunteer led exhibition and brought me in to train staff and volunteers, so that they could be sure of a consistent and appropriate tone of voice in the final text. I ran two workshops in engaging writing for a team across twoContinue reading “National Museum of the Royal Navy”

British Museum Sheikh Zayed exhibition

The British Museum approached me to write the text for their Sheikh Zayed exhibition. It was important that the text conveyed the British Museum’s character of trustworthy authority and confidence. I created a tone of voice that was warm and personal, straightforward and clear, steering clear of a too elaborate or emotional tone in favourContinue reading “British Museum Sheikh Zayed exhibition”

Lockdown update

I’m still working – from home, as usual. Please feel free to get in touch for some advice or thoughts on a project – I’m more than happy to exchange a couple of emails or have a chat for free. My writing and interpretation coaching is now online. If you’re interested in training now, giveContinue reading “Lockdown update”

The Auckland Project

The Auckland Project is a project that spans over a thousand years, seven venues in one beautiful setting. The Auckalnd Project is all about Bishop Auckland, a small town but one with a big history and big ambitions. They asked me to come in and help hone the skills of their curators and content leadsContinue reading “The Auckland Project”

The Box, Plymouth

It was an exciting time for Plymouth’s museums. A new, multi-million pound gallery and museum complex on North Hill was being built to house Plymouth’s most important heritage collections on one site. A programme of high profile exhibitions, artist commissions and events will run alongside the permanent gallery displays, making The Box a key culturalContinue reading “The Box, Plymouth”

National Army Museum

The National Army Museum were undergoing a huge, transformative capital project and rolling out a new brand at the same time. They understood that their writing needed to shift a gear to keep pace with these massive changes. I created a bespoke programme of training for them alongside a new Style Guide that helped themContinue reading “National Army Museum”